Shipping Policy
In stock items typically are processed and shipped within 2-3 business days. Orders are shipped using UPS or FedEx (estimated 1-3 day transit time depending on proximity). A UPS/FedEx tracking number will be emailed to you once the product has left our facility.
Return Policy
Products can be returned up to 30 days after the customer receives the order. They must be in the original shipped condition without being installed, wear and tear, or fired with. Attempts to return used items will not be accepted. The customer is responsible for shipping the product back and a 10% restocking fee will be deducted from the return amount for standard items. Non-standard special order returns are subject to a 25% restocking fee due to the custom configuration.
Installing sights, internals, or other accessories on the slide (this includes ordering them installed from us) renders the parts as used and refunds will not be provided on those used parts. The customer is responsible for removing any parts prior to returning the slide. Any parts returned with the slide will not be returned or refunded.
If you would like to request a return, please see the following steps:
1) Contact us with your order number, what item you would like to return, and the reasons for the return.
2) Standby for review and upon approval you will receive a Return Material Authorization (RMA) number to return the item under.
3) Ship the item to us and your return will be issued once the item has been received, inspected, and verified based on your request.